index
Complimentary Shipping within Singapore on orders above $50

Privacy policy

Facets by Garima (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit or make a purchase from our website www.facetsbygarima.com, and how we comply with privacy laws in Singapore.

By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We collect personal information to process orders, communicate with you, and improve your shopping experience.

Information You Provide:

  • Contact Information: Name, billing and shipping address, email address, phone number.

  • Payment Information: Credit/debit card details (processed securely via Shopify Payments or third-party payment providers; we do not store your full card information).

  • Order Information: Items purchased, order value, purchase history.

  • Communication Data: Emails, messages, or inquiries you send to us.

Information We Collect Automatically:

  • Device Information: IP address, browser type, device type, referring URL, pages visited.

  • Usage Information: Site interactions, time spent, and navigation behavior.

This data helps us operate efficiently, secure our platform, and improve customer experience.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your order, delivery, or customer support

  • To personalize your experience and recommend relevant products

  • To improve our website, services, and marketing efforts

  • To comply with legal obligations or resolve disputes

  • To prevent fraud, misuse, or security breaches

3. Sharing Your Information

We do not sell your personal data. However, we share your information with trusted service providers only as necessary to deliver our services:

Within India and Singapore:

  • Logistics Partners: To deliver your orders in each respective region.

  • Payment Processors: Shopify Payments, Razorpay, Stripe, or PayPal, depending on your location.

  • IT & Hosting Services: Shopify and other secure cloud platforms for managing store operations.

  • Analytics & Marketing Tools: Google Analytics, Meta (Facebook/Instagram), and email platforms for marketing (with your consent where required).

These partners are contractually obligated to protect your information and use it only for the agreed purpose.

4. International Data Transfers

If you are located in Singapore, your data may be transferred and processed in India, where our primary operations are based. We ensure adequate safeguards are in place, as required by the Personal Data Protection Act (PDPA) of Singapore, including strict confidentiality agreements and secure data handling procedures.

Similarly, when fulfilling international orders or using cross-border tools (like Shopify), data may be transferred outside of your home jurisdiction, including to countries like Canada and the United States.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Track site performance

  • Offer relevant promotions

  • Analyze traffic patterns

You can manage cookie preferences in your browser settings. Blocking cookies may affect site functionality.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct or update your data

  • Withdraw consent or object to processing

  • Request deletion (where legally applicable)

  • Lodge a complaint with a data protection authority

To exercise these rights, please email us at info@facetsbygarima.com.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. While no method is 100% secure, we follow best practices including SSL encryption, secure payment gateways, and access controls.

9. Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect data from minors. If we learn that a child has provided us with personal data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The revised version will be posted on this page with the updated “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Facets by Garima
Email: info@facetsbygarima.com
Operating locations: Singapore